Training & Support

 MISSION READINESS THROUGH ADAPATIVE AND ROBUST SUPPORT

Our commitment extends beyond system delivery, reaching directly into the operational environment. We provide a complete lifecycle approach that ensures the warfighter is expertly trained and backed by robust, responsive technical support to succeed on any mission.

Comprehensive and Adaptive Training

We believe the world’s most advanced technology is only effective when its users are expertly trained. Our training services are flexible, collaborative, and proven to accelerate user adoption and operational success, ensuring the warfighter is confident, capable, and mission-ready from day one.

Proven Scale and Experience

We have a demonstrated history of delivering high-volume, specialized technical training across complex, mission-critical programs:

  • USSOCOM TACLAN Program: We successfully conducted 276 New Equipment Training (NET) classes and 105 refresher training classes, ensuring thousands of operators maintained system proficiency.

  • USAF Mobile Communication Systems (MCS): We delivered 39 Operator and Maintainer training classes to over 400 students at both CONUS and OCONUS locations, meeting global deployment requirements.

A Partnership in Continuous Improvement

Effective training is built on collaboration. We hosted numerous Training Integrated Product Team (TIPT) meetings, creating a direct feedback loop with Government representatives. These robust interchanges led to major improvements to the User Manual and Training Products, ensuring they are consistently refined to be practical, relevant, and user-centric.

Exceeding Expectations in Real-World Operations

Our exceptional support for the Marine Corps Handheld (MCH) program during real-world operational deployments—including the 24th and 22nd MEUs—demonstrates our commitment to mission success.

Our support teams consistently exceeded contract requirements and were highly effective at keeping pace with modified government schedules and guidance. This agility and dedication resulted in significant benefits to the warfighter, actively mitigating cost risk and increasing product effectiveness to better meet mission requirements and use cases.